St. Augustine Oral & Facial Surgical Center

Patient Privacy Policy

Protecting your personal health information is a fundamental commitment we take seriously at our practice. Under the Health Insurance Portability and Accountability Act (HIPAA), you have specific rights regarding your medical information, and we are legally required to safeguard your privacy with the highest standards of confidentiality.

At St. Augustine Oral & Facial Surgical Center, Dr. Douglas L. Johnson and our team understand that maintaining your trust requires transparent communication about how we collect, use, and protect your health information. Our AAAHC-accredited center serves patients throughout St. Augustine, Jacksonville, and Palm Coast with comprehensive oral and maxillofacial surgical services.

How We Use Your Health Information

Your protected health information may be used and disclosed for treatment, payment, and healthcare operations. This includes communicating with other healthcare providers involved in your care, processing insurance claims, and conducting quality assurance activities.

We obtain your written consent before using or disclosing your health information for purposes beyond treatment, payment, and healthcare operations. This ensures you maintain control over how your personal medical details are shared.

Your Privacy Rights Under HIPAA

You have the right to request restrictions on how we use or disclose your health information, though we are not required to agree to all requests. You may also request to receive confidential communications through alternative means or locations.

Additional rights include accessing your medical records, requesting amendments to your information, and receiving an accounting of disclosures we have made. We provide a complete Notice of Privacy Practices that details all your rights under federal law.

Information Security Measures

Our practice employs comprehensive safeguards to protect your health information from unauthorized access, use, or disclosure. These include physical security measures, administrative policies, and electronic protections for digital records.

Staff members receive ongoing training on HIPAA compliance and privacy protection protocols. Access to patient information is limited to team members who require it for legitimate treatment, payment, or healthcare operations.

Business Associate Agreements

When we work with third-party vendors who may have access to your protected health information, we maintain signed business associate agreements. These contracts ensure our partners meet the same strict privacy standards we maintain.

Examples of business associates may include billing companies, insurance processors, or technology vendors who provide services to our practice.

Notification of Privacy Breaches

In the unlikely event of a breach of your protected health information, we will notify you promptly as required by law. We will also take immediate steps to address the breach and prevent future occurrences.

Our practice maintains comprehensive policies for identifying, investigating, and responding to potential privacy violations to ensure your information remains secure.

Contact St. Augustine Oral & Facial Surgical Center for Privacy Questions

Dr. Douglas L. Johnson is board certified by the American Board of Oral & Maxillofacial Surgeons and maintains Fellowship status with both the American Association of Oral & Maxillofacial Surgeons and the American College of Oral & Maxillofacial Surgeons. Our team of certified surgical assistants and registered APRN work together to provide exceptional care while maintaining the highest privacy standards.

If you have questions about our privacy practices or wish to file a privacy-related complaint, please contact our office at (904) 460-0505. You may also submit your questions through our contact form for a prompt response from our team.

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