Financial Information

At St. Augustine Oral & Facial Surgical Center, we believe that high-quality oral and facial surgical care should be accessible to all our patients. We’re committed to providing transparent financial information and flexible payment options to help you manage the cost of your treatment.

Payment Options

We offer several convenient payment methods to accommodate your needs:

• Credit Cards: We accept Visa, MasterCard, and Discover
• Cash: Accepted for all services
• Personal Checks: Please contact our office for details
• Flexible Payment Plans: Available when arranged before treatment

Insurance Filing

We understand that navigating insurance can be complex. As a courtesy to our patients, we will:

• File your insurance claims on your behalf
• Track and follow up on your claims
• Help you maximize your insurance benefits

Please remember that you are fully responsible for all fees charged by our office regardless of your insurance coverage. While we will assist you with your insurance claims, the contract is between you and your insurance provider.

Monthly Statements

You will receive a monthly statement from our office. Most insurance companies respond within four to six weeks. If your statement does not reflect payments made by your insurance company during that time period, please contact our office at 904-460-0505.

Any remaining balance after your insurance has paid its portion is your responsibility. Your prompt remittance is appreciated.

Healthcare Financing

We understand that oral surgery can sometimes represent a significant investment in your health. For your convenience, we offer:

CareCredit Healthcare Financing

CareCredit is a healthcare credit card designed specifically for medical and dental expenses, including:

• Dental implants
• Wisdom teeth removal
• Bone grafting
• Facial cosmetic procedures

Benefits of CareCredit:

• Special financing options with reduced or zero interest when paid within the promotional period
• Quick and easy application process
• Immediate decisions on approval
• Use it at over 225,000 healthcare providers nationwide

Apply online at CareCredit.com or ask our front office team for assistance during your visit.

Treatment Cost Understanding

At St. Augustine Oral & Facial Surgical Center, we believe in transparency. Before proceeding with any treatment, we will:

1. Provide a thorough explanation of your recommended treatment plan
2. Discuss all associated costs
3. Review your insurance coverage and estimated out-of-pocket expenses
4. Present all available payment options

Financial Policy FAQs

Q: Do I need to pay for my treatment in full at the time of service?
A: Payment is due at the time service is rendered unless other arrangements have been made in advance with our office.

Q: What if I can’t afford to pay for my entire treatment at once?
A: We understand that oral surgery can be a significant investment. We can make arrangements for a monthly payment plan, but this must be implemented prior to any actual procedures. Please speak with our financial coordinator to discuss your options.

Q: What happens if my insurance doesn’t cover as much as expected?
A: While we do our best to estimate your insurance coverage, the final determination is made by your insurance company when they process the claim. You are responsible for any portion not covered by your insurance.

Q: How quickly will I know what my insurance will cover?
A: Most insurance companies respond to claims within 4-6 weeks. We will contact you once we receive this information.

Contact Us About Financial Options

Our team is here to help you navigate the financial aspects of your care. If you have questions about your account or payment options, please contact us at 904-460-0505. Many times, a simple telephone call can clear up any misunderstandings.